Shipping & Delivery Policy

Effective Date: 20 August 2026

Last Updated: 20 August 2026

This Shipping & Delivery Policy explains Zigbo’s shipping charges, dispatch process and delivery conditions.

1. Delivery Area

Zigbo currently delivers within India only.

International shipping is not currently available.

Delivery availability depends on PIN-code serviceability and logistics partners.

Charges may depend on PIN code, package size or weight, courier serviceability and applicable shipping conditions.

Orders are normally processed after confirmation and payment verification where applicable.

We aim to dispatch orders within 1–3 business days.

Sundays and public/national holidays are generally excluded.

Dispatch may take longer during festivals, sales or other high-demand periods.

After dispatch, delivery is generally expected within 3–7 business days.

Remote locations or areas with limited courier service may require additional time.

COD may be available depending on:

Repeated COD refusal may result in COD restrictions.

After dispatch, tracking information may be provided through email, SMS, WhatsApp or another available communication method.

Customers must provide accurate:

Zigbo is not responsible for delivery issues caused by incorrect or incomplete customer information.

Contact Zigbo as early as possible if an address correction is required.

Changes may be possible only before dispatch.

A shipment may be returned if:

Re-shipping may involve additional charges where the failed delivery resulted from customer-provided information or customer availability.

Delivery may be affected by:

If tracking shows delivered but the package has not been received, contact Zigbo as soon as possible.

We may investigate with the courier partner.

Products from one order may sometimes be shipped separately and may have different tracking details.

Dispatch or delivery may take longer during major sales, festivals, holidays or promotional campaigns.

Email: hello@zigbo.in

Phone: 8155000054